PeakImport Help Centre
Everything you need to buy from peakimport.com, with a screenshot for every step.
Guides
- How to place an order: find a product, check out and pay, in 25 steps.
- Reserve & Pay: reserve a product with a deposit, then pay the rest in 4 weekly payments.
- Paying for your order: Mobile Money (MTN, Telecel, AT) or Visa/Mastercard, and letting someone else pay.
- Delivery & pickup: sea or air shipping, how long it takes, and free pickup in Kumasi, Accra and Koforidua.
- Tracking orders and plans: check an order or a Reserve & Pay plan with your phone number.
- Your account: create an account and reset a forgotten password.
Quick answers
| Question | Answer |
|---|---|
| Do I need an account? | No. You can check out as a guest. |
| How do I pay? | Mobile Money (MTN, Telecel, AT) or a Visa/Mastercard. |
| Is shipping free? | Sea shipping is free. Smartphones ship by air at no extra cost. |
| Will I pay customs duty? | No. We handle customs clearance and the price you see is the price you pay. |
| Where do I collect my order? | Free pickup in Kumasi, Accra or Koforidua, or delivery by rider anywhere else. |
Still stuck?
WhatsApp is the fastest way to reach us: +233 24 585 9086. We answer every day of the week. See Contact us for other ways to reach us.